Reviews

We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.
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My car was making a clunking noise in the left front. The mechanic went for a drive with me and suggested a couple things it could be. When we got back he opened the hood and looked right down at the sway bar link. He got under the car and could move it with his hand and said that was making the clunking noise. He was great. He told me the ball joint and tie rod look great and the only other thing it could be is a strut or a strut mount and they look fine. They had the part there for me the next morning and it was done in less than 15 minutes. They let me drive it to make sure the clunking was gone before paying. I must say I was very impressed with the mechanics straight forward and accurate handling of the problem.

— Tim D., Huntersville, NC


Had a oil change and tire rotation fast service ,and friendly staff

— Richard K., Huntersville, NC


I went there with my steering wheel shaking at speeds higher than 65 and brakes wobbling after 35 mph. They drove my vehicle, figured out the problem and within 1 1/2 hours, I was a happy customer after testing the results. Way to go Tuffy !!! The staff and mechanic are friendly as well.

— Ravi R., Cornelius, NC


My car was making a clunking noise in the left front. The mechanic went for a drive with me and suggested a couple things it could be. When we got back he opened the hood and looked right down at the sway bar link. He got under the car and could move it with his hand and said that was making the clunking noise. He was great. He told me the ball joint and tie rod look great and the only other thing it could be is a strut or a strut mount and they look fine. They had the part there for me the next morning and it was done in less than 15 minutes. They let me drive it to make sure the clunking was gone before paying. I must say I was very impressed with the mechanics straight forward and accurate handling of the problem.

— Tim D., Huntersville, NC


I’ve been a customer of Tuffy’s in Huntersville for almost 20 years now. I won’t trust anyone else with my cars. They are honest, hard working, kind professionals. They’ve gone above and beyond to help me over the years and have taken care of all of my vehicles. I lucked out the day I found them.

— Kimberly ., Davidson, NC


I went to Tuffy's because it was a referral from a neighbor of mine. I stopped going to Griffin Brothers because they have gotten really bad and so I thought that I would go to Tuffy's. I was extremely impressed with the level of service the level of knowledge and the entire experience. Not only did they take the time to evaluate my car and to go over things with me and to listen as well, but they also gave me a loaner car for 3 days and when it came time for me to pay my bill they gave me 10% off for a veteran's discount. I feel very confident with this repair facility and I would highly recommend it to anyone.

— Scott W., cornelius, NC


Needed air in a tire and could not find a gas station with an air pump that worked. In a bad situation but Tuffy saved the day. Filled my tire and checked all the others and charged me nothing. Very kind of them.

— Sally F., Sylva, NC


My family and I were traveling back from PA. and had stopped for the night. when we awoke the next morning our tire was flat. We googled and made our way to Tuffy's. They were very professional, when they removed the tire they also checked the brakes giving us a heads up letting us know that the pads were getting thin. 30 min. in and out. Awesome job. Thanks, The Kennerly's

— James K., Loganville, GA


My teen daughter was traveling alone from Charleston SC to Morgantown WV from college at night in a storm and hit something on the interstate. She was scared as she was losing tire pressure. I got her a hotel and called Tuffy leaving a "mom message" plea for assistance. The next morning Graham returned my call and said they would take care of my daughter...they got her in first thing and had her on her way home to her family...safely. Graham even called after she left to let this mom know her daughter was safe in and good hands. THAT is EXCELLENT customer service! I praise and owe gratitude to the crew at Tuffy Tire and Auto and when I pass through NC again, I will personally stop and thank them for taking such good care of my daughter. My emergency isn't theirs...but they treated it like it was! Thank you!

— Danica R., Morgantown, WV


I have been going to Tuffy since 2012 and have found their service to be super. They are prompt, professional and have been straight shooters on what service needs to be done on my 5 vehicles. It's been a good experience dealing with the Huntersville location. Thanks to Graham and the crew!

— William H., Davidson, NC


I want to thank the staff for helping us for this emergency repair, so we could continue our trip. They quickly diagnosed the problem and fixed the issues and then we were on our way. Considering our situation, it could have taken a lot longer and definitely cost more. Kudos, to your great franchisee!!

— Fortin M., Huntersville, NC

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